Empathy in the Corporate World with Mimi Nicklin

In this episode of In The ARENA, Mimi Nicklin and I discuss empathy. It’s often thought that in the corporate world, there is no room for empathy—some may even say that it makes you vulnerable. Well, in this episode, you’ll find out why that’s completely untrue.

Key Podcast Topics:

• The empathy deficit

• Empathy in the corporate world

• The skill set empathy requires

Mimi Nicklin’s Biography:

Mimi Nicklin is a thought leader championing Listening Led Leadership and advocating for higher levels of empathy in workplaces and beyond. She is a best-selling author, the founder of the world’s first organizational empathy training platform, and the CEO of her own ad agency. Her mission is to reconnect humanism with capitalism for sustained success.

With a global following of over 60,000, Mimi has collaborated with organizations like Coca-Cola, Unilever, Standard Chartered, Cisco, Pfizer, Capgemini, Gitex, and the European Union. She has also worked with governments in Sri Lanka, Singapore, Saudi Arabia, and Dubai.

Following the success of her debut podcast, which reached 85,000 listeners in Season 1 and was voted a Top 5 Podcast in the UAE, Mimi launched her second storytelling podcast, MimiYouYou, which is experiencing 1000% growth worldwide. She is frequently featured on major media platforms, including BBC, Harvard Business Review, and Nokia.

Podcast Highlights:

00:00 - Introduction
01:00 - What a creative brain needs
04:48 - “The more passion you have, the more time you’ll create”
07:50 - Discovering empathy
12:24 - From Sri Lanka to Malaysia
14:46 - There’s no eureka moment in the journey of success
19:33 - “I’m not focused on money or data”
26:39 - What is empathy?
32:30 - Listening is a learned skill set
37:09 - The results of an empathy deficit
45:27 - Is it possible to empathize without feeling?
48:26 - Choosing the right partner
50:50 - Empathy does not make men soft
54:41 - Mimi’s services
57:19 - Finding the right team
01:01:00 - How to work with Mimi

Stay Connected:

For more insightful interviews featuring industry Gladiators and Titans, subscribe to my YouTube Channel and follow me on social media:

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• Contact Mimi